Self Storage Operations
Learn self storage operations best practices to streamline management, boost efficiency, and maximize profitability. Get expert tips on staffing, security, maintenance, tenant satisfaction, and daily workflows to improve overall facility performance and success.
Are Your Self-Storage Pricing Strategies Ready for Today’s Challenges? Navigating the self-storage industry’s pricing landscape can feel like solving a complex puzzle. With the post-pandemic boom leveling off, small operators face increased competition, fluctuating occupancy rates, and the pressing need to maintain profitability. Large REITs have adapted by employing sophisticated, data-driven pricing models. But what […]
What Modern Renters Expect Today’s self-storage renters—primarily Millennials and Gen Z—expect a seamless, mobile-first experience. Because over 90% of Millennials owning smartphones and preferring digital self-service, traditional walk-in rentals and paperwork are quickly becoming obsolete. As a result, enhancing the self-storage customer experience is crucial to meeting these expectations. Modern tenants want the ability to […]
Every missed call is a missed opportunity. With Cubix Sales Concierge Services, our expert in-house team ensures that every inquiry is handled efficiently, converting leads into rentals and maximizing your facility’s revenue. Discover how our data-driven approach improves occupancy and streamlines operations.
Is your facility maximizing demand and revenue? With rising vacancies and increased competition, now is the time to assess your strategy. Take our Storage Business Performance Check Survey to uncover strengths, optimize operations, and drive growth. Don’t miss key insights—start now and position your facility for success! 🚀
A single negative experience can drive 52% of customers to a competitor. As self-storage competition intensifies, operators must prioritize customer service to stand out. This guide explores key strategies—leveraging AI, optimizing call centers, and implementing omnichannel solutions—to enhance customer satisfaction, build loyalty, and drive business growth in today’s evolving market.
Cubix Asset Management, a leading self-storage operator in Northern and Central California, is enhancing tenant support with the launch of Swivl’s AI-powered chatbot and CallPotential’s call center service. These innovations streamline customer interactions, improve efficiency, and set new standards in self-storage service excellence.
With more self-storage facilities in the U.S. than McDonald’s and Subway combined, competition is fierce. Managing a facility requires expertise in operations, marketing, financial management, and customer service. This guide covers the top 10 challenges self-storage operators face—plus pro tips to optimize efficiency, reduce costs, and maximize revenue. Stay ahead with expert insights!